Location Designation:Fully Remote
When you join New York Life, you're joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.
Business Unit Overview
Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our field force and connect with clients, helping build lifelong relationships. As part of our team, you'll equip agents with the tools, training, and support they need to succeed and thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.
Role Overview:
Individuals on this team will manage investigations in connection with Company's Ethics Point complaints (including general misconduct allegations), Special Investigations referrals (for possible fraud), Employee Relations reviews (sexual harassment allegations and social justice matters), and ad-hoc investigations, including those involving general workplace environment concerns. Individuals will be part of Home Office Disciplinary Action team and will work with Zone Agency Standards as well as regional teams to manage investigations and related disciplinary matters.
What You'll Do:
- Investigating allegations made against agents and field managers from referral to closure and providing status update/periodic reporting to Agency Standards management.
- Coordinate and work in conjunction with personnel from other departments, mainly Corporate Compliance, Risk Management, Human Resources, and service, in addition to Agency Standards personnel at all levels and General Office management.
- In addition, this team will conduct forensic data analysis to identify commission/agent trigger manipulation and other quality of business concerns.
What You'll Bring:
- Bachelor'sdegree and/or equivalent experience.
- 5+ years of relevant experience.
- Licenses required - Series 7, 24, 63.
- Strong knowledge of NYL supervisory structures and systemsrequired.
- Strong communication and interpersonalskills.
- Strong knowledge of NYL supervisory structure and systems Knowledge of NYL products and General Office systems.
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Pay Transparency
Salary Range:$117,500 - $150,000
Overtime eligible:Exempt
Discretionary bonus eligible:Yes
Sales bonus eligible:No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requiresFINRA licensedand/or FINRA Associated Person pre-hire fingerprinting.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID:91699
